Purchase Terms & Conditions
Please note: If you have purchased our product from Amazon then please visit the Amazon website and
follow the Amazon procedure for returns. If you have further questions please contact: support@go-
If you have purchased direct from our website then please read our purchase T&C’s below.
To return a product you must provide the following details and send them to firstname.lastname@example.org
Date of purchase:
Nature of your issue:
Please note that the window for returns is 30 days from date of confirmed delivery by delivery tracking
If your return is granted, we will initiate a request for a Return Merchandise Authorization (RMA)
number to our returns department. When an RMA is generated, you will receive further instruction on
Please keep in mind a 20% re-stocking fee and return shipping cost will be deducted from your refund,
as per our returns policy.